Terms & Conditions of Sale

www.cityplumbing.co.uk is a website operated by City Plumbing Supplies Holdings Limited ("CPS” otherwise referred to as “we”, “us” or “our” ) , a company registered in England & Wales under company number 02489546 with its registered office located at Lodge Way House, Lodge Way, Harlestone Road, Northampton, NN5 7UG.

These terms of sale (Terms) include our Group Sale Terms. If any part of our Group Sale Terms contradict these Terms, then these Terms will take precedence. These Terms apply to any orders you place through this website for products (Products) and any contract (Contract) we make with you in response to your order. You should print a copy of these Terms and our Group Sale Terms for your future reference. Please note that our Conditions of Website Use and Cookies Policy also apply to your general access and use of our website, and our Privacy Policy applies to our use of your personal information. We recommend that you read these carefully.

We list all our prices both exclusive and inclusive of VAT, where appropriate. Please note that all our prices are subject to change without notice, so please check prices carefully before placing your order. On rare occasions, we may accidentally list an incorrect price for a Product on our website. Where the Product’s correct price is less than the listed price, we’ll charge you the lower amount when processing your order. However, if the Product’s correct price is higher than our listed price, we’re under no obligation to provide the Product to you at the incorrect (lower) price, even after we’ve sent you an order confirmation e-mail. In this situation, at our discretion we’ll either contact you for instructions before dispatching the Product, or reject your order and notify you of this.

Next Day Delivery for ALL Customers:

Large baskets have free next day delivery if the products are stocked at your local branch. If they are not stocked at your local branch, our distribution centre will deliver your items at a cost of £20 ex VAT Small baskets have free next day delivery on all orders over £50 ex VAT. Orders under £50 ex VAT will incur a cost of £5 ex VAT Next Day Delivery is available on selected lines only, and is subject to stock availablity.

Account customers: Account customers receive free standard delivery on all orders. Non-account customers: Standard delivery will be free on all orders over £50 ex VAT. Orders under £50 ex VAT will incur a cost of £5 ex VAT.