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City Plumbing makes getting the job done easy. With more than 350 branches across the UK, a jam-packed website, and a free click and collect service, whether you’re an installer, homeowner, or business, we ensure that all your projects remain hassle-free and on budget. Here we’ve answered some of your most frequently asked questions in one handy place.
Who Is City Plumbing?
Who Is City Plumbing?
City Plumbing is a prominent supplier in the UK, specialising in plumbing, heating, and bathroom products. From our extensive plumbing and heating supplies, we provide a wide range of essential products for tradespeople, including boilers, radiators, pipes, and fittings, while helping homeowners keep their properties running smoothly. Catering to both the trade and retail customers, we’re also home to The Bathroom Showroom, featuring over 290 locations where customers can view and purchase bathroom suites and accessories.
What Does City Plumbing Offer?
What Does City Plumbing Offer?
At City Plumbing, the home of heating, you’ll find all the plumbing and heating products you need to get the job done. From boilers to radiators, bathrooms to renewables, we stock all the essentials from top brands at affordable prices.
How Do I Open an Account With City Plumbing?
How Do I Open an Account With City Plumbing?
Opening an account with City Plumbing is easy. Create a cash or credit account and follow the instructions to start managing your account online.
Does City Plumbing Have an App?
Does City Plumbing Have an App?
City Plumbing has an app that helps all customers to shop on the go. Available to download on the App Store and at Google Play, the easy-to-use City Plumbing app lets you keep track of your account anytime, anywhere.
Who Do I Contact if I’m Having Issues With My City Plumbing Account?
Who Do I Contact if I’m Having Issues With My City Plumbing Account?
There are several ways you can get in touch with City Plumbing regarding your account. These include:
- Chat: We have a 24/7 chatbot on the website that can help with various issues, including order tracking and returns.
- Customer Service Team: You can fill out a form on our website to contact the customer service team.
- Email: You can email our customer service team directly at customerservice@cityplumbing.co.uk.
- Phone: You can call our customer service team at 0330 678 0267. (Our Customer Service Team are available Monday-Friday 08:30-17:00)
In-person: You can visit your local City Plumbing branch for assistance. Find your nearest branch using our branch locator page.
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