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City Plumbing makes getting the job done easy. With more than 350 branches across the UK, a jam-packed website, and a free click and collect service, whether you’re an installer, homeowner, or business, we ensure that all your projects remain hassle-free and on budget. Here we’ve answered some of your most frequently asked questions in one handy place.
What are City Plumbing Rewards All About?
What are City Plumbing Rewards All About?
City Plumbing Rewards is a loyalty program that rewards you for shopping with us. Sign up and be rewarded with points on every purchase, which you can then redeem for some fantastic rewards.
How Do I Open an Account With City Plumbing?
How Do I Open an Account With City Plumbing?
Opening an account with City Plumbing is easy. Create a cash or credit account and follow the instructions to start managing your account online.
Does City Plumbing Have an App?
Does City Plumbing Have an App?
City Plumbing has an app that helps all customers to shop on the go. Available to download on the App Store and at Google Play, the easy-to-use City Plumbing app lets you keep track of your account anytime, anywhere.
Who Do I Contact if I’m Having Issues With My City Plumbing Account?
Who Do I Contact if I’m Having Issues With My City Plumbing Account?
There are several ways you can get in touch with City Plumbing regarding your account. These include:
- Chat: We have a 24/7 chatbot on the website that can help with various issues, including order tracking and returns.
- Customer Service Team: You can fill out a form on our website to contact the customer service team.
- Email: You can email our customer service team directly at customerservice@cityplumbing.co.uk.
- Phone: You can call our customer service team at 0330 678 0267. (Our Customer Service Team are available Monday-Friday 08:30-17:00)
In-person: You can visit your local City Plumbing branch for assistance. Find your nearest branch using our branch locator page.
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